Job Description:

Head Waitress Job Description

Job Description:

The Head Waitress is responsible for overseeing the dining room staff and ensuring excellent customer service. They also assist with training new employees, managing reservations, and handling customer complaints.

Responsibilities:

• Supervise and coordinate the activities of the dining room staff
• Ensure that all customers are greeted and seated in a timely manner
• Train new employees on customer service and proper serving techniques
• Manage reservations and ensure that the dining room is properly staffed
• Handle customer complaints and resolve any issues that may arise

Skill Sets:

The ideal candidate for the position of Head Waitress should possess the following skills:

• Excellent communication and customer service skills
• Ability to lead and motivate a team
• Strong organizational skills and attention to detail
• Ability to multitask and work in a fast-paced environment
• Knowledge of food and beverage service industry

Industry:

Tourism and Hospitality

Category:

Tourism and Hospitality

Skills: