Job Description:

Job Description:

The Head Waiter is responsible for overseeing the dining room staff, ensuring high levels of customer service, and maintaining a smooth running operation. They are also responsible for coordinating reservations, seating guests, and assisting with any customer inquiries or complaints.

Responsibilities:

• Train and supervise wait staff
• Oversee dining room operations
• Manage reservations and seating arrangements
• Ensure excellent customer service
• Handle customer inquiries and complaints
• Assist with menu planning and specials
• Maintain cleanliness and hygiene standards in the dining area
• Ensure all staff adhere to company policies and procedures

Skill Sets:

• Strong leadership and management skills
• Excellent communication and customer service skills
• Ability to work well under pressure
• Attention to detail
• Organizational skills
• Knowledge of food and beverage operations
• Problem-solving skills
• Ability to work as part of a team

Industry:

Tourism and Hospitality

Category:

Tourism and Hospitality

Skills: