Job Description:

Job Description:

The Head Waiter and Waitress are responsible for overseeing the dining experience and managing the waitstaff at a restaurant. They ensure that customers receive quality service and that the restaurant runs smoothly during service hours.

Responsibilities:

• Supervise and coordinate the activities of the waitstaff
• Ensure that customers are seated and served in a timely manner
• Train new waitstaff and provide ongoing training for current staff
• Handle customer complaints and resolve issues to ensure customer satisfaction
• Monitor inventory and order supplies as needed
• Maintain a clean and organized dining area

Skill Sets:

• Excellent communication and interpersonal skills
• Strong leadership and organizational abilities
• Ability to work well under pressure in a fast-paced environment
• Knowledge of food and beverage industry trends
• Attention to detail and ability to multitask

Industry:

Tourism and Hospitality

Category:

Tourism and Hospitality

Skills: